We care about your privacy. 

We care about your privacy 

Spark Reply GmbH. website Privacy Policy

Spark Reply GmbH. website Privacy Policy

This page provides an outline of the way personal data of Spark Reply website visitors is managed. This notice is provided pursuant to Section 13 of EU Regulation no. 679/2016. This notice is addressed to all who interact via the web services provided by Spark Reply, accessed by electronic telecommunications means through the address: http://sparkreply.com/. This notice only applies to the Spark Reply GmbH. website. It does not apply to any non-Reply sites accessed via links.

This page provides an outline of the way personal data of Spark Reply website visitors is managed. This notice is provided pursuant to Section 13 of EU Regulation no. 679/2016. This notice is addressed to all who interact via the web services provided by Spark Reply, accessed by electronic telecommunications means through the address: http://sparkreply.com/. This notice only applies to the Spark Reply GmbH. website. It does not apply to any non-Reply sites accessed via links.

Data controller and Data Protection Officer (DPO)

Data controller and Data Protection Officer (DPO)

When identified or identifiable users access this site, personal data of the said users may be processed. The data controller is Spark Reply GmbH. Data is processed exclusively by Spark Reply staff entrusted with this task. No personal data generated by the web service is transferred to third parties. Personal data provided by users are used for the sole purposes of providing requested services and performing the tasks requested. This information is transferred to third parties only when necessary in furtherance of these interests.

The contact details of the Data Protection Officer are:
• DPO: Stefano Nardo

When identified or identifiable users access this site, personal data of the said users may be processed. The data controller is Spark Reply GmbH. Data is processed exclusively by Spark Reply staff entrusted with this task. No personal data generated by the web service is transferred to third parties. Personal data provided by users are used for the sole purposes of providing requested services and performing the tasks requested. This information is transferred to third parties only when necessary in furtherance of these interests.

The contact details of the Data Protection Officer are:
• DPO: Stefano Nardo

Datenverantwortlicher und Datenschutzbeauftragter (DPO)

Datenverantwortlicher und Datenschutzbeauftragter (DPO)

Data provided voluntarily by user
When e-mail messages are voluntarily sent to the addresses indicated in the address section of Spark Reply GmbH website, this implies the acquisition of certain items of the requesting party’s personal data, including the requesting party’s e-mail address (necessary for response to requests).

Cookies
The Spark Reply website uses "cookie" technology. For information regarding the Cookies used by the Spark Reply GmbH website, how they are used and how to manage them, consult the "Cookie Policy" section of this document.

Data provided voluntarily by user
When e-mail messages are voluntarily sent to the addresses indicated in the address section of Spark Reply GmbH website, this implies the acquisition of certain items of the requesting party’s personal data, including the requesting party’s e-mail address (necessary for response to requests).


Cookies
The Spark Reply website uses "cookie" technology. For information regarding the Cookies used by the Spark Reply GmbH website, how they are used and how to manage them, consult the "Cookie Policy" section of this document.

Processing procedures and security measures

Processing procedures and security measures

Personal data is processed by Spark Reply GmbH employees and collaborators by means of automated and nonautomated equipment. It is processed only for no longer than is required to fulfil tasks for which the said data was collected. Conformity with specific security measures is ensured in order to prevent data losses, illicit or incorrect use, and unauthorized access.

Personal data is processed by Spark Reply GmbH employees and collaborators by means of automated and nonautomated equipment. It is processed only for no longer than is required to fulfil tasks for which the said data was collected. Conformity with specific security measures is ensured in order to prevent data losses, illicit or incorrect use, and unauthorized access.

Rights of concerned individuals

Rights of concerned individuals

The individuals referred to by personal data collected in the aforementioned sections have the right, at any time, to request access to their personal data and to obtain the correction or deletion of said data, or to limit the processing of their data, or to oppose its processing.

The individuals also have the right to data portability. The individuals have the right to withdraw their consent at any time without prejudice to the lawfulness of the processing based on the consent given before withdrawal.

The individuals have the right to lodge a complaint with the competent Supervisory Authority. Requests of this nature are to be addressed to e-mail address: sparkreply@reply.com

The individuals referred to by personal data collected in the aforementioned sections have the right, at any time, to request access to their personal data and to obtain the correction or deletion of said data, or to limit the processing of their data, or to oppose its processing.

The individuals also have the right to data portability. The individuals have the right to withdraw their consent at any time without prejudice to the lawfulness of the processing based on the consent given before withdrawal.

The individuals have the right to lodge a complaint with the competent Supervisory Authority. Requests of this nature are to be addressed to e-mail address: sparkreply@reply.com

Minors

Minors

Spark Reply GmbH does not knowingly use its website to request data from minors or persons of less than 18 years of age.

Spark Reply GmbH does not knowingly use its website to request data from minors or persons of less than 18 years of age.

Cookie Policy

Cookie Policy

The Spark Reply GmbH website (hereinafter referred to as the "Website") uses Cookies to make its services simple and effective for users.

Cookies are text files, or parcels of information sent from a web server (the website http://sparkreply.com/) to the user's browser, which are memorised on the computer and automatically returned to the server every time the website is accessed. There are various types of Cookie, some used to make using the Website more efficient, others to enable certain functions. For example, Cookies can:

  • memorise entered preferences;
  • prevent users from having to re-enter the same information several times during their visit, for example username and password;
  • analyse use of the services and contents provided by the website visited in order to optimise the browsing experience and services offered.

Types of Cookies used by the Spark Reply GmbH website The types of Cookies used by the Spark Reply GmbH website are listed below, grouped according to their reasons for use.

Technical Cookies
This type of Cookie allows certain sections of the Website to function correctly and are essential in order to allow the user to browse the Website and use its features. There are two categories of technical cookies:

  • persistent: once the browser has been closed these are not cancelled, but last until a predefined expiry date; 
  • session: these are automatically cancelled each time the browser is closed.

These Cookies, always sent by the "http://sparkreply.com/" domain, are necessary for the correct visualisation of the Website and, in relation to the technical services offered, will therefore always be used and sent (unless the user modifies the settings in his or her browser). The aforementioned Cookies used by the Website avoid the need to use other data processing techniques which could potentially reduce the confidentiality of the users' navigation of the website, and do not permit the acquisition of identifying personal information regarding the user.

Functionality Cookies
The Cookies in this category are used to memorise certain settings selected by the user, in order to remember their preferences during future visits.

These Cookies can have the duration of a session but they are generally persistent and sent from the "http://sparkreply.com/" domain. They may also be used when providing a service not explicitly requested by, but provided to the user.

The information gathered by these cookies is anonymous and cannot track the user's behaviour on other websites.

Included in this category, for example, are Cookies used primarily to memorise the user's preferences regarding the country of origin and therefore the language in which the text of the Website is viewed.

Performance Cookies
The cookies in this category (which also include so-called "Cookie analytics") are used to gather information regarding use of the website.

The Spark Reply GmbH website uses this information to obtain anonymous statistical analyses in order to improve use of its Website and to adapt its contents to the desires of its visitors. This type of Cookie gathers information anonymously regarding the user's activity and how he or she arrived at the Website.

Analytical cookies may be sent from the Website itself (so-called "first-party" Cookies) but they are generally sent from third party domains / websites (so-called "third-party" Cookies).

Included in this category, for example, are Web Analytics, where the data gathered is limited to use of the website by the user and the number of accesses to the website, in order to manage the performance and structure of the website. These cookies are generally persistent.

Cookies to integrate products and software functions from third parties
This type of Cookie integrates functions developed by third parties into the pages of the Website such as icons and preferences expressed on social networks (for example, Facebook, Twitter) in order to share the contents of the Website or for the use of third party software services (such as software to generate maps and other software offering additional services). These Cookies are sent by third party domains and partner websites, which therefore offer their features within the pages of the Website.

Third party cookies for marketing / retargeting
The Cookies in this category are only third-party and are used to create user profiles in order to send advertising messages or present advertising banners for the Website when the user is browsing on other websites, in line with the preferences demonstrated by the user within the pages of the Website. The Spark Reply GmbH website does not use first-party profiling cookies.

The Spark Reply GmbH website (hereinafter referred to as the "Website") uses Cookies to make its services simple and effective for users.

Cookies are text files, or parcels of information sent from a web server (the website http://sparkreply.com/) to the user's browser, which are memorised on the computer and automatically returned to the server every time the website is accessed. There are various types of Cookie, some used to make using the Website more efficient, others to enable certain functions. For example, Cookies can:

  • memorise entered preferences 
  • prevent users from having to re-enter the same information several times during their visit, for example username and password
  • analyse use of the services and contents provided by the website visited in order to optimise the browsing experience and services offered

Types of Cookies used by the Spark Reply GmbH website The types of Cookies used by the Spark Reply GmbH website are listed below, grouped according to their reasons for use.

Technical Cookies
This type of Cookie allows certain sections of the Website to function correctly and are essential in order to allow the user to browse the Website and use its features. There are two categories of technical cookies:

  • persistent: once the browser has been closed these are not cancelled, but last until a predefined expiry date 
  • session: these are automatically cancelled each time the browser is closed

These Cookies, always sent by the "http://sparkreply.com/" domain, are necessary for the correct visualisation of the Website and, in relation to the technical services offered, will therefore always be used and sent (unless the user modifies the settings in his or her browser). The aforementioned Cookies used by the Website avoid the need to use other data processing techniques which could potentially reduce the confidentiality of the users' navigation of the website, and do not permit the acquisition of identifying personal information regarding the user.

Functionality Cookies
The Cookies in this category are used to memorise certain settings selected by the user, in order to remember their preferences during future visits.

These Cookies can have the duration of a session but they are generally persistent and sent from the "http://sparkreply.com/" domain. They may also be used when providing a service not explicitly requested by, but provided to the user.

The information gathered by these cookies is anonymous and cannot track the user's behaviour on other websites.

Included in this category, for example, are Cookies used primarily to memorise the user's preferences regarding the country of origin and therefore the language in which the text of the Website is viewed.

Performance Cookies
The cookies in this category (which also include so-called "Cookie analytics") are used to gather information regarding use of the website.

The Spark Reply GmbH website uses this information to obtain anonymous statistical analyses in order to improve use of its Website and to adapt its contents to the desires of its visitors. This type of Cookie gathers information anonymously regarding the user's activity and how he or she arrived at the Website.

Analytical cookies may be sent from the Website itself (so-called "first-party" Cookies) but they are generally sent from third party domains / websites (so-called "third-party" Cookies).

Included in this category, for example, are Web Analytics, where the data gathered is limited to use of the website by the user and the number of accesses to the website, in order to manage the performance and structure of the website. These cookies are generally persistent.

Cookies to integrate products and software functions from third parties
This type of Cookie integrates functions developed by third parties into the pages of the Website such as icons and preferences expressed on social networks (for example, Facebook, Twitter) in order to share the contents of the Website or for the use of third party software services (such as software to generate maps and other software offering additional services). These Cookies are sent by third party domains and partner websites, which therefore offer their features within the pages of the Website.

Third party cookies for marketing / retargeting
The Cookies in this category are only third-party and are used to create user profiles in order to send advertising messages or present advertising banners for the Website when the user is browsing on other websites, in line with the preferences demonstrated by the user within the pages of the Website. The Spark Reply GmbH website does not use first-party profiling cookies.

The user's consent

The user's consent

According to regulations, the Spark Reply GmbH website is not obliged to request consent for first-party technical and analytical Cookies, as they are necessary in order to provide the services requested. They are therefore installed automatically by the Website during the user's first visit to any page of the portal. For other types of Cookie, consent is requested via a pop-up banner: this implies active behaviour on the part of the user, meaning that the latter can give his or her consent by clicking on the "OK" button. For all other types of Cookies the user can give his or her consent by one or more of the following means:

  • via specific browser settings used to browse the pages that form the Website;
  • via modifications to the settings for the use of third party services.

Please note that certain areas or features of the Website rely on the use of Cookies, meaning that disabling Cookies using one of the solutions indicated above could prevent the user from visualising certain parts of the Website correctly or using specific features offered by the Website (for example authentication and access to the restricted area of the website).

According to regulations, the Spark Reply GmbH website is not obliged to request consent for first-party technical and analytical Cookies, as they are necessary in order to provide the services requested. They are therefore installed automatically by the Website during the user's first visit to any page of the portal. For other types of Cookie, consent is requested via a pop-up banner: this implies active behaviour on the part of the user, meaning that the latter can give his or her consent by clicking on the "OK" button. For all other types of Cookies the user can give his or her consent by one or more of the following means:

  • via specific browser settings used to browse the pages that form the Website;
  • via modifications to the settings for the use of third party services.

Please note that certain areas or features of the Website rely on the use of Cookies, meaning that disabling Cookies using one of the solutions indicated above could prevent the user from visualising certain parts of the Website correctly or using specific features offered by the Website (for example authentication and access to the restricted area of the website).

How to manage the Cookies via modifications to the settings when using third-party services

How to manage the Cookies via modifications to the settings when using third-party services

The Website may contain third-party Cookies and links to other websites: third parties have their own privacy information that differs from that adopted by the Reply website and which is unrelated to the latter. Listed below are the links to the pages containing the information and specific instructions from third parties

  • Google services: www.google.com/policies/technologies/cookies/
  • Facebook : https://facebook.com/help/cookies/
  • Twitter: https://twitter.com/privacy

Users are advised to take careful note of the information and policies regarding the use of cookies produced by third parties and as stated above also in order to be aware of any modifications made to them by the various suppliers independently of Reply.

The Website may contain third-party Cookies and links to other websites: third parties have their own privacy information that differs from that adopted by the Reply website and which is unrelated to the latter. Listed below are the links to the pages containing the information and specific instructions from third parties

  • Google services: www.google.com/policies/technologies/cookies/
  • Facebook : https://facebook.com/help/cookies/
  • Twitter: https://twitter.com/privacy

Users are advised to take careful note of the information and policies regarding the use of cookies produced by third parties and as stated above also in order to be aware of any modifications made to them by the various suppliers independently of Reply.

Jobs

We are always looking for new friends and people to work with, check out our vacancies on Linkedin!

We are always looking for new friends and people to work with, check out our vacancies on Linkedin!

© 2019 Spark Reply

© 2019 Spark Reply

© 2019 Spark Reply