Generali GREta

Generali GREta

Generali GREta

Generali GREta

Generali GREta

Digitising the tenant experience

Digitising the tenant experience

Digitising the tenant experience

Digitising the tenant experience

Digitising the tenant experience

We supported Generali in one of their Innovation Labs, identifying opportunities and making ideas tangible resulting in the digitisation of the tenant experience. The focus of the Lab was to integrate capabilities such as user centricity and agility to improve and digitise the tenant experience.
We supported Generali in one of their Innovation Labs, identifying opportunities and making ideas tangible resulting in the digitisation of the tenant experience. The focus of the Lab was to integrate capabilities such as user centricity and agility to improve and digitise the tenant experience.
We supported Generali in one of their Innovation Labs, identifying opportunities and making ideas tangible resulting in the digitisation of the tenant experience. The focus of the Lab was to integrate capabilities such as user centricity and agility to improve and digitise the tenant experience.
We supported Generali in one of their Innovation Labs, identifying opportunities and making ideas tangible resulting in the digitisation of the tenant experience. The focus of the Lab was to integrate capabilities such as user centricity and agility to improve and digitise the tenant experience.
We supported Generali in one of their Innovation Labs, identifying opportunities and making ideas tangible resulting in the digitisation of the tenant experience. The focus of the Lab was to integrate capabilities such as user centricity and agility to improve and digitise the tenant experience.

__

__

__

__

__

Analysis and Assessment
Digital Innovation
Ideation
Interaction Design
Visual Design

Analysis and Assessment
Digital Innovation
Ideation
Interaction Design
Visual Design

Analysis and Assessment
Digital Innovation
Ideation
Interaction Design
Visual Design

Analysis and Assessment
Digital Innovation
Ideation
Interaction Design
Visual Design

Analysis and Assessment
Digital Innovation
Ideation
Interaction Design
Visual Design

TenantExp_Content2

Working side by side with the client

Working side by side with the client

Working side by side with the client

Working side by side with the client

Working side by side with the client

We worked closely with the client, creating one joint team as part of the Innovation Lab to quickly bring ideas to life and establish effective communication of the outcomes of the project.
We started by understanding the tenants’ needs and pain points and generated multiple ideas.

We worked closely with the client, creating one joint team as part of the Innovation Lab to quickly bring ideas to life and establish effective communication of the outcomes of the project.
We started by understanding the tenants’ needs and pain points and generated multiple ideas.

We worked closely with the client, creating one joint team as part of the Innovation Lab to quickly bring ideas to life and establish effective communication of the outcomes of the project.
We started by understanding the tenants’ needs and pain points and generated multiple ideas.

We worked closely with the client, creating one joint team as part of the Innovation Lab to quickly bring ideas to life and establish effective communication of the outcomes of the project.
We started by understanding the tenants’ needs and pain points and generated multiple ideas.

We worked closely with the client, creating one joint team as part of the Innovation Lab to quickly bring ideas to life and establish effective communication of the outcomes of the project.
We started by understanding the tenants’ needs and pain points and generated multiple ideas.

TenantExp_Content1
Generali_Content4_Mobile
TenantExp_Content4

Concept generation and feasibility assessment 

Concept generation and feasibility assessment 

Concept generation and feasibility assessment 

Concept generation and feasibility assessment 

Concept generation and feasibility assessment 

We made initial ideas tangible while providing an early indication on how turn them into reality through agile coaching and facilitation to produce a concept experience mock-up.
Integrating the Reply group technology capabilities allowed to make an early feasibility assessment and technology scouting and create a solid business case.

We made initial ideas tangible while providing an early indication on how turn them into reality through agile coaching and facilitation to produce a concept experience mock-up.
Integrating the Reply group technology capabilities allowed to make an early feasibility assessment and technology scouting and create a solid business case.

We made initial ideas tangible while providing an early indication on how turn them into reality through agile coaching and facilitation to produce a concept experience mock-up.
Integrating the Reply group technology capabilities allowed to make an early feasibility assessment and technology scouting and create a solid business case.

We made initial ideas tangible while providing an early indication on how turn them into reality through agile coaching and facilitation to produce a concept experience mock-up.
Integrating the Reply group technology capabilities allowed to make an early feasibility assessment and technology scouting and create a solid business case.

We made initial ideas tangible while providing an early indication on how turn them into reality through agile coaching and facilitation to produce a concept experience mock-up.
Integrating the Reply group technology capabilities allowed to make an early feasibility assessment and technology scouting and create a solid business case.

Bringing ideas to life

Bringing ideas to life

Bringing ideas to life

Bringing ideas to life

Bringing ideas to life

Moving from a defined concept, we designed and supported the implementation of the Tenant App, a portal that provides easy information flows, streamlined communication for the tenants and access to tailored services for a better tenants’ experience. As an outcome, we established user centric innovation processes to support digital transformation initiatives to provide a better experience for tenants that has been rolled out in 7+ countries.

Moving from a defined concept, we designed and supported the implementation of the Tenant App, a portal that provides easy information flows, streamlined communication for the tenants and access to tailored services for a better tenants’ experience. As an outcome, we established user centric innovation processes to support digital transformation initiatives to provide a better experience for tenants that has been rolled out in 7+ countries.

Moving from a defined concept, we designed and supported the implementation of the Tenant App, a portal that provides easy information flows, streamlined communication for the tenants and access to tailored services for a better tenants’ experience. As an outcome, we established user centric innovation processes to support digital transformation initiatives to provide a better experience for tenants that has been rolled out in 7+ countries.

Moving from a defined concept, we designed and supported the implementation of the Tenant App, a portal that provides easy information flows, streamlined communication for the tenants and access to tailored services for a better tenants’ experience. As an outcome, we established user centric innovation processes to support digital transformation initiatives to provide a better experience for tenants that has been rolled out in 7+ countries.

Moving from a defined concept, we designed and supported the implementation of the Tenant App, a portal that provides easy information flows, streamlined communication for the tenants and access to tailored services for a better tenants’ experience. As an outcome, we established user centric innovation processes to support digital transformation initiatives to provide a better experience for tenants that has been rolled out in 7+ countries.

TenantExp_Content3
Generali_Content3_Mobile

Key activities

Key activities

Key activities

Key activities

Key activities

Customer Journey Mapping
Insight Synthesis and Prioritisation
Concept Design
Concept Validation with End-Users
Design Guidelines

Customer Journey Mapping
Insight Synthesis and Prioritisation
Concept Design
Concept Validation with End-Users
Design Guidelines

Customer Journey Mapping
Insight Synthesis and Prioritisation
Concept Design
Concept Validation with End-Users
Design Guidelines

Detailed UX/UI Design
Stakeholders Interviews
Co-creation Workshops
Scale up Support
Roll-out Support

Detailed UX/UI Design
Stakeholders Interviews
Co-creation Workshops
Scale up Support
Roll-out Support

Detailed UX/UI Design
Stakeholders Interviews
Co-creation Workshops
Scale up Support
Roll-out Support

Jobs